This policy explains how TeamTaskHub (“we”, “us”) handles personal data when companies and their employees use our website and the TeamTaskHub app (chat, tasks, IT help desk and related features).
1. Who we are
TeamTaskHub is operated from Dubai, United Arab Emirates. You can reach us through our contact page or at .
2. Your company and us
When a company (our customer) uses TeamTaskHub, that company decides who gets an account and what is shared in its workspace. For that content the company is responsible for the data, and we process it on its behalf and according to its instructions. For our website, trial requests and our own customer records, we are responsible.
3. Data we process
- Account data: name, username, email, phone, job title, department, profile photo, role and permissions – entered by your company's administrator or by you.
- Workspace content: messages, voice notes, files, photos, tasks, approvals, IT tickets and asset records that users create.
- Security data: sign-in times, device and browser type, IP address and approximate location, two-step login settings – used to protect accounts.
- Notification data: device tokens needed to send push notifications.
- Website and trial requests: the name, company, email, phone and message you send us through our forms.
4. How we use it
- To provide the app: show messages, assign tasks, send notifications and emails such as invitations and password resets.
- To keep accounts secure: detect unusual sign-ins, approve devices, block misuse.
- To support customers and answer their requests.
- To bill our customers and meet legal obligations.
We do not sell personal data and we do not use workspace content for advertising.
5. Who we share it with
We use a small number of service providers to run TeamTaskHub, for example cloud hosting, email delivery and push-notification services. They only process data to provide their service to us. We may disclose data if the law requires it.
6. Storage and security
Each company's data is kept in its own separate space. Connections are encrypted (HTTPS), passwords are stored as one-way hashes, and administrators can require two-step login, approve devices and limit sign-ins to office networks. Data may be hosted on servers outside the UAE operated by our hosting provider.
7. How long we keep it
We keep workspace data while the company's subscription is active. If a subscription ends, the workspace is paused and the data kept so the company can return, unless the company asks us to delete it. Trial requests are kept for up to 24 months.
8. Your rights
You can ask to see, correct or delete your personal data. If you use TeamTaskHub through your employer, please contact your company's administrator first – they control your account. You can also contact us and we will help or pass the request to your company.
9. Contact
Questions about this policy? Write to us through our contact page. We may update this policy; the date at the top shows the latest version.